Privacy Policy

Effective: November 14, 2026

Kasane Beauty (“Kasane,” “we,” “us”) sells clip-in hairpieces to customers in the United States through kasanebeauty.com and our related landing pages (the “Site”). This policy explains what personal information we collect, how we use and share it, and the choices you have.

1. Information we collect

Information you give us

• When you place an order. Payment is handled by PayPal. PayPal shares with us your name, email address, shipping address and, if you provide it, your phone number, together with your order details (items, amount, order number). You enter your card or bank details with PayPal. We do not receive them.
• When you contact us by Facebook Messenger or email: your name, contact details, your messages, and any photos you choose to send us (for example, to help you pick a shade).

Information collected automatically

• Device and usage information: IP address, browser and device type, approximate location based on IP address, the pages and sections you view, clicks, scrolling, time on the page, and the link or ad that brought you to the Site (for example, campaign tags in the link).
• Session recordings and heatmaps (Microsoft Clarity): how visitors move, click and scroll on the page, so we can see what is confusing or hard to use. Text typed into form fields is masked.
• Cookies, pixels and browser storage: see section 4. The Site stores your language choice and, if you opt out, your opt-out choice in your browser. It also remembers, for your current visit, which ad or link brought you, so we can match an order to the ad that led to it.

2. How we use information

• To process payments, prepare and ship your order, send order updates, and help with questions and problems about your order.
• To run, secure and improve the Site, for example to fix errors and learn which parts of the page are helpful.
• To measure and improve our advertising, including on Facebook and Instagram.
• To prevent fraud and misuse, and to meet our legal, tax and accounting obligations.

We do not currently send marketing emails or text messages.

3. How we share information

We do not sell personal information for money. We share information only as described here:

• PayPal, to process payments. PayPal’s own privacy statement covers the information you give PayPal.
• Fulfillment and shipping partners, to pack and deliver your order (name, shipping address, phone number if provided, items).
• Cloudflare, which hosts and protects the Site and provides basic, cookie-free visit statistics.
• Microsoft (Clarity) and Google (Google Analytics), which provide website analytics.
• Meta (Meta Pixel), to measure our ads and show them to people likely to be interested. Meta may combine this information with other information it has, under Meta’s own policies. Under some state laws, this may count as “sharing” personal information for cross-context behavioral advertising, or as “targeted advertising.” You can opt out (section 5).
• Others when required: to comply with law or legal process, to protect the rights, safety and property of our customers, Kasane or others, or as part of a sale or transfer of our business.

4. Cookies and tracking tools

5. Your choices

• Global Privacy Control (GPC): if your browser sends a GPC signal, we treat it as a request to opt out, and the Site does not load these tools.
• You can also block or delete cookies in your browser settings, change your Facebook ad preferences, or install the Google Analytics opt-out add-on.

6. Your privacy rights

Depending on the state you live in (for example California, Virginia, Colorado, Connecticut and other states with privacy laws), you may have the right to:

• know what personal information we have about you and get a copy of it;
• ask us to correct it, or to delete it;
• opt out of the sale or sharing of your personal information and of targeted advertising (see section 5).

We honor these requests from all US customers, whatever state you live in. To make a request, message us on Facebook Messenger or email hello@kasanebeauty.com with the words “Privacy request.” To protect you, we may ask for details that confirm your identity, such as your order number and the email used for the order. You may use an authorized agent; we may ask for proof that you authorized them. We aim to reply within 45 days. If we decline your request, you can ask us to review that decision by replying to our message. We will not treat you differently for using these rights.

7. How long we keep information

We keep order information as long as we need it to fulfill your order, handle questions about it, and meet legal, tax and accounting requirements. We keep messages as long as needed to help you. Analytics data is kept according to each tool’s retention settings.

8. Security

The Site uses encrypted connections (HTTPS), and payments are processed by PayPal. We limit who can access customer information. No website or online service is completely secure, so we cannot guarantee absolute security.

9. Children

The Site is meant for adults. We do not knowingly collect personal information from children under 16. If you believe a child has given us information, please contact us and we will delete it.

10. Where information is processed

Kasane is operated from Vietnam, and our service providers work in many countries. Your information may be processed in the United States, Vietnam and other countries, which may have different data protection laws.

11. Changes to this policy

We may update this policy. We will change the “Effective” date above, and for important changes we will post a notice on the Site.

12. Contact us

Kasane Beauty · Facebook Messenger · hello@kasanebeauty.com